When Ken Jones opened his first ski shop in 1968 he had a passion for two things: Skiing and providing Excellent Customer Service. That tradition lives on today, nearly 50 years and three generations of Jones’ later.

Have an issue that needs to be resolved? No worries! We aren't going to give you a generic email address or an outsourced service department to call. You can email or call Ben Jones Hall directly for any issues with your online order (contact information below).